Cyber Acoustics AC-304TR USB Training Headset

11,990.00

In stock

SKU: cyber-acoustics-ac-304tr-usb-training-headset Categories: , , Tag: Brand:

Built for contact center training and noise-free calls, the AC-304TR uses AI Noise Cancelation and secure Bluetooth pairing so coaches can monitor or join calls instantly while ensuring crystal-clear, private conversations.

Superior Call Quality – AI Noise-cancelation minimizes background chatter, HVAC, and urban noise for clear customer communication.

  • Dual-microphone array: unidirectional boom mic and omnidirectional earcup mic
  • Microphone frequency range: 100Hz to 16,000Hz
  • Voice frequency range: 20Hz to 6,800Hz
  • Selectable mic source for agent or coach via controller

Platform Compatibility – Works with all audio and video conferencing platforms, including Microsoft Teams, Google Meet, Genesys Cloud, Twilio, NICE CXone, Amazon Connect, 8×8, Five9, Talkdesk, RingCentral, and Avaya.

All-Day Comfort

  • Weight: 76g (without cable/dongle), 120g (with cable/dongle)
  • Protein leatherette earpads (18mm thickness, ultra-soft)
  • Silicone headband (1mm thick, 18mm wide)
  • Lightweight, durable construction is comfortable for all-day use

Tethered USB Audio Controller

  • USB Type-A connection for plug-and-play operation
  • In-Line controller with volume up/down and mic mute/unmute (LED indicators)
  • Bluetooth pairing button with LED indicator for HS-1500BT II coach headset
  • Mic select button with LED indicator for agent/coach selection
  • Cable length: 5ft headset to dongle, 3ft dongle to USB

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